BUSINESS PROCESS OUTSOURCING AND INFORMATION SERVICES VIA IP CONTACT CENTER SYSTEM
Strengths
Diversified and convenient solutions of the modern IP Contact Center System and Marketing Center.
Smart, convenient search and storage programs and applications of the Content Management System (CMS) and Customer Relation Management (CRM).
Professional personnel and collaborators who are experts in economics, laws, press, public relation, etc.
Major services:
Outsourcing services for enterprises: customer care, telesales, telemarketing, market research via IP Contact Center, Marketing Center systems.
Information portal for foreigners via IP Contact Center system: any info regarding Vietnam provided in English via telephone and Internet such as information query, connecting, order placing, consultancy, bulletin, language assistance, quick learning Vietnamese, etc.
Professional consultancy: co-operating with major and prestigious service providers such as central hospitals, legal services, financial and stock services to provide professional consultancy via telephone and Internet.
